Read the order
Identify dates, room types, rates, packages and other essential reservation fields.
Reservation operations
Max
From incoming orders to checked PMS records
Max reads orders from different sources, parses and checks the essential fields and records them in the PMS according to hotel rules. Conflicts, missing information and system exceptions go to people with their context preserved.
How the work comes together
Record and check
Apply the hotel's system mappings and rules, then verify the PMS result.
Handle exceptions
Refer missing fields, conflicts and system exceptions to the hotel team.
Validate integrations and field mappings in the hotel's systems. People review exceptions; compatibility with every PMS is not assumed.
EXPLORE THE TEAM
Experience it yourself
Start with a hotel conversation
Try a hotel conversation with Lucy, or open the Vast Blue product enquiry entry.